Blog

Notes from the chat trenches.

Install guides, alternatives roundups, moderation playbooks. Written by the team that runs the platform.

Tutorial · Featured

Getting started with Embedded Chat — full tutorial

Sign up → install → theme → moderate → automate. The complete walkthrough from zero to a live, themed, auto-welcoming community chat on your site.

15 min read · Step-by-step
Install guide

How to add live chat to a Shopify store in 30 seconds

The fastest path from "I want chat on my store" to "my visitors are chatting". App Store install, App Embed toggle, done.

5 min read
Playbook

How to moderate a community chat without burning out

The right knobs in the right order. Slow mode, banned words, mute, AI moderation — what to set, when, and what to never turn on.

9 min read
Examples

Welcome bot scripts that don't feel like ads

Auto-greetings done right. Real examples from storefronts, radio shows, and SaaS that warm visitors without sounding spammy.

6 min read
Explainer

AI chat moderation: how it works and when to use it

What the classifier actually catches, what it misses, when banned-words is enough, and how to layer them.

7 min read
Explainer

Live chat vs embedded chat — what's the difference?

Two terms used interchangeably, two different products. Definitions, use cases, and how to pick correctly.

6 min read
Comparison

The best Tawk.to alternatives in 2026

When Tawk.to's customer-support framing doesn't fit — what to consider, who else is in the market, and how to pick.

8 min read
Playbook

The live-streaming chat playbook

Lessons from running a 50,000-message-a-month radio chat. What works, what breaks, and the tooling that saves the show.

10 min read
For chatters

How to use Embedded Chat — visitor guide

React, reply, @-mention, paste a screenshot, edit, mute. Every button explained for first-time chatters.

3 min read
Guide

How to add a chat to your online radio station

Turn listeners into regulars: a persistent room, requests in the chat, mobile-first, moderation and tips for live shows.

7 min read
Guide

How to put a Twitch-style chat on your own website

The energy of Twitch chat — emotes, reactions, regulars — next to your player, on your domain, with the audience yours.

6 min read
Guide

Adding live chat to a virtual event or webinar page

Q&A, polls, moderating the arrival surge, beating the cold start, and replay after the event ends.

6 min read
Roundup

The best Cbox alternatives in 2026

An honest roundup of modern embeddable chat / shoutbox tools — what each is best for, and where they fall short.

8 min read
Tutorial

How to add a chat room to your website (step by step)

Sign up, copy the embed code, paste it, configure one room or one per page. WordPress, Wix, Shopify, Squarespace or plain HTML.

5 min read
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